Julie worked so hard on my clogged dryer line. Before she came, it took 3, even 4 hours to dry a load and I went through two dryers. I just did my first load since Julie was here and it took 20 minutes…
Judy from Santa Rosa, CA
You guys were worth the 6 day wait….My chimney hasn’t worked like this in years….I’ve had company after company sweep my chimney, but it wasn’t until Douglas that I stopped getting smoke in the house…
Ruben from San Rafael, CA
They came to my house, checked my chimney top to bottom, told me it didn’t need to be cleaned and they didn’t charge me. They said I may need a spark arrestor in five years or so and to call us each year for another Free Soot Inspection. It was FREE! I don’t remember the last time a service company didn’t charge me for the trip…
Kim from Novato, CA
They called half an hour before our appointment to tell us they were running late. They respected my time and my day worked as planned. That’s not common these days.
Debbie from Petaluma, CA